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How do I return an item?

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. A 20% restocking fee will be applied.  The original shipping and handling charges are not refundable. Please call us to obtain a Return Authorization Number. Items must be returned in "like new" condition and in original packaging, freight prepaid.

MarkPack Inc.
3405 Lonergan Drive
Rockford, Illinois 61109

Phone: 888-874-5454 Toll Free
Fax: 815-874-1660
email: [email protected]